NAZOCASH BRANCH AGENCY PARTNERSHIP
AGREEMENT & TERMS AND CONDITIONS

Document Version: 1.1 | Effective Date: [Date]

SECTION A: BRANCH AGENCY ONBOARDING & KYC

i. Agency Information

• Agency/Business Name: _______________________________________
• Business Registration Number: _____________
• Physical Business Address: _______________________________________
• Type of Business: _______________________________________

ii. Principal Manager Information

• Full Legal Name: _______________________________________
• NRC Number: ||
• Date of Birth: //_____
• TPIN: __________________________________
• Primary Contact Number: __________________
• Mobile Money Number: ___________________
• Email Address: ________________________

Registration & Documentation Requirements:

The Agency must provide certified copies of the following:

• NRC of Principal Manager (Front & Back)
• Business Registration Certificate
• Proof of Business Address (recent utility bill or bank statement)
• TPIN Certificate
• Two recent passport-sized photographs of the Principal Manager

SECTION B: FINANCIAL & FEE STRUCTURE

1. Capital Requirements:

• Minimum Capital: K3,400 must be maintained in the branch's digital wallet at all times to ensure sufficient liquidity.
• Wallet Funding: All capital must be loaded via the integrated payment processor (Lenco). Any transaction fees charged by Lenco are borne by the Agency.

2. Fee Schedule:

• Registration Fee: K150 (one-time, deducted from the initial deposit).
• Monthly Maintenance Fee: K250 (deducted automatically initially upon account registration approval then subsequently every 30 days from the branch wallet).
• Fixed Loan Commission: K20 per approved and disbursed loan.
• Performance Commission: 1.5%–3% of all repayments collected on the Agency's loan portfolio.
• Review Clause: NazoCash reserves the right to review and amend the commission structure, providing a 30-day written notice to the Agency.

SECTION C: CLIENT LOAN PRODUCTS & TERMS

(To be applied consistently to all Agency clients)

1. Loan Products & Amounts:

• 14-Day Payday Loan: The standard product for all clients.
• 30-Day Payday Loan: Available based on client salary date and creditworthiness.
• First-Time Clients: Minimum loan of K500 (14-Day product only).
• Repeat Clients: Eligible for progressive increases up to K2,000, based on repayment history and internal credit score.

2. Loan Fee Structure:

All fees are calculated as a percentage of the principal loan amount.

Fee Component	14-Day Loan	30-Day Loan
Interest	5%	10%
Management Fee	5.5%	10.5%
Audit Fee	8.5%	9%
Technology Fee	6%	9.5%
Total Cost of Loan	25%	39%

3. Collateral Requirements (Mandatory):

One of the following must be secured for every loan:

1. Physical Collateral: A tangible asset (e.g., Laptop/Smartphone) with a verifiable market value of at least two times (2x) the total repayment value, to be held in the Agency's custody.
2. Referral/Guarantor: A referral from an existing NazoCash or KINGSWAY FINANCIAL SERVICES LTD client in good standing, as verified via the platform.
3. Collateral Pledge Agreement: A legally binding pledge agreement signed via nazocash.com, where the asset remains with the client but is legally bound as security.

SECTION D: OPERATIONAL PROCEDURES & PROTOCOLS

1. Digital Transaction Protocol:

• All loan applications, approvals, disbursements, and repayments must be processed exclusively through the NazoCash platform (nazocash.com).
• A strict No-Cash policy is enforced. All transactions must be digital.
• Branch Managers must use the branch portal (branch.nazocash.com) for loan assignments, tracking, and performance monitoring.
• System-generated SMS reminders must be used as the primary tool for client follow-up.

2. Loan Assignment & Management:

• Loan applications may be assigned by the system based on: client location, branch capacity/capital, existing client relationships, or random distribution.
• Agency Actions Include: Approving or rejecting applications with comments, reverting applications to the main admin when necessary, monitoring repayment performance, and managing up to 5 sub-accounts per branch.

3. Security Protocol:

• All logins require OTP authentication.
• The Agency must comply with role-based access control and maintain data confidentiality.
• The Agency must participate in and comply with NazoCash security audits.

SECTION E: RIGHTS, RESPONSIBILITIES & DISCLAIMERS

NazoCash Provides:

• Access to the sales and marketing, branding, and digital lending platform.
• Operational framework under the MoU and Ministry of Finance License No. 0001761.
• Platform support, updates, and monitoring tools.

Agency Responsibilities:

• Maintain minimum capital and ensure sufficient liquidity for approved loans.
• Conduct due diligence in approving/rejecting loan applications.
• Manage all client relationships, including collateral verification, custody, and recovery.
• Ensure full compliance with all applicable financial regulations and data protection laws.

Disclaimers:

SECTION F: TERMINATION

Grounds for termination include, but are not limited to:

• Material breach of any term in this Agreement.
• Failure to maintain the minimum capital requirement.
• Engagement in fraud, misrepresentation, or misconduct.
• Non-compliance with financial regulations.
• Consistent poor performance.

Termination Process:

Termination requires a 30-day written notice. Upon termination, the Agency must settle all outstanding commissions and ensure the closure or transfer of all active loan obligations. The Agency's access to the branch portal will be revoked upon final settlement.

SECTION G: DECLARATION & AGREEMENT

We, the undersigned, acknowledge that we have read, understood, and voluntarily accept all the terms and conditions of this Partnership Agreement.

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